Sheikha Noora Tower, Office. 907, 9th Floor, Barsha Heights, Dubai
+971504857164
+971504857164
At MyDoctor Healthcare, our commitment to exceptional care extends beyond medical treatment to include upholding the rights and responsibilities of our valued patients. We believe in fostering an environment of mutual respect and dignity, where every individual feels empowered and valued throughout their healthcare journey. With a focus on compassion and excellence, we strive to provide a safe and welcoming space where patients can receive the highest standard of care while feeling supported and respected.
In the spirit of partnership and transparency, we outline both your rights and responsibilities as a patient at our facility. These include the right to receive considerate and respectful care, access to comprehensive information about your health and treatment options, and the responsibility to actively participate in your healthcare decisions. By upholding these rights and responsibilities, we aim to cultivate a collaborative relationship between our healthcare team and our patients, ensuring that every individual receives the care and support they deserve at MyDoctor Healthcare.
You have the right to understand and exercise these rights. If you need assistance in understanding them, our clinic is here to help.
You will receive treatment without discrimination based on race, color, religion, sex, national origin, disability, sexual identity, gender identity, relationship status, or age.
You have the right to receive considerate and respectful care in a clean and safe environment.
You have the right to be fully informed about your diagnosis, treatment options, and prognosis, including risks, benefits, and alternatives.
Your protected health information (PHI) will be kept confidential as per UAE Law and regulations.
You have the right to obtain a copy of your medical records or review them with the supervision of authorized clinic staff.
It is your responsibility to provide accurate and complete information about your medical history, allergies, medications, and current health status.
Actively participate with your provider in creating and fulfilling a treatment plan.
Use prescription medications or medical devices only for yourself and comply with the prescribed treatment plan.
Keep all appointments or notify the clinic if you are unable to do so, allowing the timeslot to be used for another patient.
Promptly fulfill financial obligations and pay charges billed for services rendered.
